Bark and Purr aim to get your purchases to you as quickly as possible, usually 3-5 day delivery service but at times certain products may take slightly longer due to demand or a potential external delivery issue (bad traffic, bad weather, etc). We will notify any customers of any potential delivery issues beforehand to give you comfort knowing we are tracking your purchases.
upto 1,998g £4.00
upto 5kg £5.99
upto 10kg £6.99
upto 15kg £8.98
upto 20kg £14.35
upto 25kg £25.00
We use a combination of DPD, Hermes or iPost firms for packages 2kg or over and Royal Mail for small parcels
If you require any items more urgent that 2-3 days please contact us on the below contact details for delivery options and pricing.
Damaged / Defective ItemsIf you receive a damaged / defective item, please contact us immediately with the order number and the product condition / reason for return.
Damaged / defective items delivered must be returned to us securely packaged and wrapped. After we receive the product, we will examine and test the defect of the item(s) if applicable.
Other ReturnsGoods returned for any other reason must be in pristine condition with labels attached and all original packing in tact. In order to return goods you must first contact us by email with the order number and return the goods within 14 days from receipt of goods.
Bark and purr will refund the purchased price of the item(s). Bark and purr reserves the right not to refund item(s) that are not returned in a re-saleable condition.
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